At Springmount we pride ourselves in delivering a high level of customer satisfaction. Springmount Services is the premier provider of contract cleaning and ancillary services.
Springmount provides a nationwide cleaning service with our head office in Brisbane and a major regional office in Newcastle.
With over 700 employees across Australia we value our team members.
Message from the Managing Director
Our Company Story.....
At Springmount Services our clients come first. We realise we are fortunate to have such good clients - we really care for our clients and we nurture and grow our relationships with them.
We do what we say we will do - consistently, and we adopt a high degree of integrity in all our dealings.
Loyalty to our clients is a characteristic of our company and we receive loyalty in return. We insist on always doing "the right thing" by our clients and as a result we grow, develop and improve, both as individuals and as a company.
We realise that we have clients at many different levels - we believe our client includes everybody that is using the premises we are caring for. Due to our desire to go the extra mile continuously we ensure that every time our client has an experience with Springmount Services that it is a positive experience - whether it is a phone call, a request or resolving an issue.
Our message is simple - "WE CARE"
Our company story is over 9 years old. When I started Springmount Services in August 2002 this was my vision of how I wanted our company to be - today, 9 years and over 700 employees later, this ideal is still shared by our senior management team - comprising Mike Shine, Peter Beresford, Nicola Adair, Wendy Bettles and myself.We don't always get it right... but when we don't we commit to resolving the issue immediately and we believe our response time in doing so sets the benchmark for our industry.
Thank you for visiting our website. We would be privileged to look after you as our client.
What our clients say?
From the start we have been given a high level of service and attention from the Managing Director right through to the Day Cleaners appointed at the property. Over the past 8 months, there has been an noticeable improvement to the standard of cleaning, and positive relationships forming with our management team and most importantly, our clients. It demonstrates to us that Springmount understand the service levels required at a premium commercial property. Furthermore they value the relationships and satisfaction levels of our 40 approx. clients that make up the community here at Waterfront Place.
- Jones Lang LaSalle
- CB Richard Ellis
- Lend Lease
- Knight Frank
- Colliers International
- Trinity Funds Management
- John Holland
- Arts Queensland
- Gold Coast City Council